order delivery Orders will be shipped within 5-7 days from time of placing order.
returns & exchanges LOVER® Cosmetics will gladly accept returns on lover-cosmetics.com orders within 30 days unless the item is marked as final sale.
You have 30 days from the date of purchase to return items in your order from www.lover-cosmetics.com.
Carefully wrap your cosmetics and send your return to the address below via Fed Ex, UPS or insured Parcel Post from the US Postal Services for your protection and to ensure prompt credit. LOVER® Cosmetics is not responsible for returned articles lost during transit.
Be sure to include your complete contact info with your return including your name, address, phone number, email address, and lover-cosmetics.com order number.
Final Sale: Items marked as "Final Sale" cannot be returned or exchanged. They are also not eligible for any discounts or promo code usage unless otherwise noted.
Your return will be processed promptly upon its arrival. Please allow at least 15 days from the time your order is received to process returns. Business days are Monday-Friday, excluding major holidays. Shipping and handling fees are not refundable. We only accept returns for items purchased through www.lover-cosmetics.com. If you purchased a LOVER® Cosmetics item from a retail partner, please seek returns directly from that retailer.
All returns should be addressed to:
LOVER® Cosmetics LLC
505 East 54th Street
Kansas City, MO 64110